You can find the product information on the product page. If you wish to receive more information you can e-mail us at info@ofinie.com.

Most products are manufactured in China.

The materials vary per product. Please look on the product page for the specific materials.

Orders will be processed within 24 hours. After your order has been shipped, the delivery time is as follows:

• Netherlands: 1-3 business days
• EU: 3-8 business days
• Internationally (outside europe): 7-14 business days

The shipping time provided above is an indication. No rights can be derived from the information provided. Ofinie is not responsible for any delays caused by customs, natural assurances, or transportation and delivery strikes, nor any additional fees imposed after the package has exited Europe.

When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.

When our carrier fails to deliver an order, this order will be cancelled and refunded.

We accept, Ideal, Mastercard, Visa, Paypal, Shop Pay, Google Pay, Apple Pay, Bancontact and Klarna.

Unfortunately it is not possible to apply a discount code after the order has been placed.

Please contact us as soon as possible so we can change the address.

Ofinie will not be responsible for orders to the incorrect delivery address provided by the customer.

Yes, we ship to the following countries:

Anguilla, Antigua And Barbuda, Argentina, Armenia, Australia, Austria, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bhutan, Bosnia And Herzegovina, Brazil, Brunei, Bulgaria, Canada, Cayman Islands, Chile, China , Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Dominican Republic, Egypt, Estonia, Ethiopia, Finland, France, French Guiana, French Polynesia, Germany, Greenland, Grenada, Hong Kong, Hungary, Iceland. India, Iraq, Ireland, Isle Of Man, Israel, Italy, Jamaica., Japan, Jordan, Lebanon, Libyan Arab Jamahiriya, Liechtenstein, Lithuania, Luxembourg, Macao, Malta, Martinique, Mexico, Moldova, Republic of, Monaco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Poland, Portugal , Qatar, Romania, Russia, Saint Barthélemy, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saudi Arabia, Singapore, Slovenia, Spain, St. Vincent, Sweden, Switzerland, Trinidad and Tobago, Turks and Caicos Islands, Ukraine, United Arab Emirates, United Kingdom, United States Minor Outlying Islands, Uruguay, Venezuela, British Virgin Islands.

We use PostNL for both domestic and international orders.

Please contact customer service by sending an e-mail atinfo@ofinie.comincluding your order number.

Contact us through our contact page or by sending an e-mail toinfo@ofinie.com. We will try to resolve the issue or look for an appropriate solution.

Because of hygienic reasons, we do not offer refunds, returns, or exchanges. All sales are final.

In case products are received damaged, the customer must contact customer service by mail or through the contact form within 48 hours after receipt. The customer must include their name, the order number and a photos or video of the product.

Contact customer service within 48 hours after receipt. The customer must include the order number, photos of the product, and a screenshot of your order confirmation.  

No, it is possible to place an order as a guest.

You can create a customer account on the following page:https://ofinie.com/account/login.

You can subscribe to our newsletter through our sign up form on our home page or by selecting the option for receiving news on the check out page while placing your order.

The subscription can be canceled at the bottom of the newsletter by clicking on “unsubscribe here”.

Click on “Forgot your password?” to create a new password on the following page:https://ofinie.com/account/login.