Terms & Conditions


Terms and Conditions of Ofinie.

By placing an order on ofinie.com, you are accepting to purchase a product on and to the general terms and conditions of Ofinie (The Terms and Conditions). The Terms and conditions always apply between you and Ofinie whenever you use or place an order on ofinie.com. The terms and conditions contain general information of high importance for you as a costumer.

Article 1: Definitions

Article 2: Application of Terms and Conditions

Article 3: Prices and product information

Article 4: Handling procedure

Article 5: Product availability

Article 6: Payment

Article 7: Returns and cancellations

Article 8: Complaint Handling Procedure

Article 9: Promotional codes and discounts

Article 10: Terms of use

Article 11: Retention of Title

Article 12: Personal Details

Article 1: Definitions

Ofinie: a proprietorship established under Dutch law. It is based in Amsterdam (The Netherlands) and registered at the chamber of commerce under the trade name “Ofinie” under chamber of commerce number 57055548.

Costumer: Person or cooperation purchasing products offered by Ofinie for personal use.

Products: All products offered on ofinie.com.

Agreement: The agreement based on the terms and conditions made between the costumer and Ofinie when the costumer places an order on ofinie.com.

Article 2: Application of Terms and Conditions

2.1 The Terms and conditions apply to all offers and agreements between costumer and Ofinie, unless otherwise agreed on in writing.

Article 3: Prices and Product Information

3.1 All prices on ofinie.com include taxes imposed by the government, unless stated otherwise.

3.2 Shipping costs are imposed on all purchases made on ofinie.com based on the location of delivery, unless stated otherwise or with submission of a free shipping discount code provided by Ofinie.

3.3 Ofinie has done its absolute best to provide accurate price and product information on ofinie.com. However, it cannot be guaranteed that all information is correct or complete at all time. All prices and other information on ofinie.com could include typographical and/or programming errors. Ofinie cannot be held responsible for such errors and reserves the right to correct such errors at all time.

3.4 Ofinie cannot be held responsible for deviations between the color of products on our website and the color in reality.

Article 4: Handling procedure

4.1 When receiving an order. Ofinie will send a written conformation per email to the costumer.

4.2 Ofinie will hand over the order to the delivery service company, who will deliver the product to the costumer. The costumer will receive an email conforming the shipment including a track & trace number.

4.3 All orders placed after 17.00 PM on Friday (Central European Time (CET)) will be processed on the following Monday the earliest.

 

Article 5: Product availability

5.1 Ofinie does its absolute best to manage the availability of products as accurate as possible. Due to the time period between the placement of the order and the start of the handling process, the availability of the product could change. In case a product has been sold out after the other has been placed, the costumer will be notified as soon as possible. Also will the total amount, including shipping cost and tax fees, be refunded to the costumer.

Article 6: Payment

6.1 Costumer can pay for their orders through Ideal, Pay pal and MasterCard (Through Pay pal).

6.2 All prices are expressed in EUR(€) and includes VAT.

Article 7: Returns and cancellations

7.1 Ofinie does not except returns and/ or exchanges due to hygienic reasons, unless there is a quality complaint. This quality complaint will first be reviewed by Ofinie any decision by Ofinie is made to refund the order.

Article 8: Complaint Handling Procedure

8.1 If the costumer has any complaint about a product or the handling procedure, he/she can submit a written complaint through email or our contact form.

8.2 If the costumer reports the complaint within 7 days, he/she will receive the total amount including shipping cost. If not, shipping will not be refunded.

8.3 When Ofinie receives a complaint, the complaint will be reviewed by expecting the provided evidence of the complaints. Such evidence could include a picture.

8.4 All complaints need to be submitted within 14 days.

 

Article 9: Promotional codes and discounts

9.1 Ofinie occasionally gives out discount codes for their loyal costumers. Each discount code has its own terms and conditions, which will be given together with the discount code.

Article 10: Terms of use

10.1 Disclaimer:

Ofinie.com is subject to the Dutch law. Ofinie does not guarantee or accept any liability for regarding the accuracy or completeness of the information on this website. Under no circumstances will Ofinie or its subsidiaries or affiliates be liable for any direct, incidental or consequential damages, or any claims for compensation arising from access to or use of ofinie.com.

Ofinie.com may feature web pages directing to external websites. Ofinie is not liable for the information given on those external websites.

By uploading or submitting information, the costumer gives Ofinie permission to use this information for the purpose of submission. By submitting to the Ofinie newsletter, the costumer gives Ofinie permission to send him/her correspondence

The costumer is fully responsible for the truthfulness, accuracy and completeness of the information you upload, share with or send to the Site.

Ofinie reserves the right to modify this disclaimer from time to time. Your continued access and use of ofinie.com after making such modifications and posting the updated disclaimer on this web page will constitute your unconditional acceptance of such modifications.

10.2 Ofinie values the privacy of their costumers and users, and therefore takes legally required measures to protect all costumer’s personal data. Read the complete Privacy Policy.

Article 11: Retention of Title

11.1 As long as Ofinie has not received full payment for the Products, Ofinie will retain the ownership of the Products.

Article 12: Personal Details

12.1 Ofinie will process the costumer’s personal data in accordance with the Terms of Use as published on ofinie.com.

Contact:

Ofinie

E: info@ofinie.com

Chamber of Commerce: 57055548